Refund and Return Policy

Thank you for shopping at Peach & Moon Organics 

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 10 days.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product isn’t used or damaged
Returns Process:
 
 1) To return an item, simply email us at info@peachandmoon.net to alert us that you will be returning your unopened product within the 30 day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please email us at info@peachandmoon.net
3) Once we receive your package and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund. 
4) Shipping charges incurred in connection with the return of a product are non-refundable.
 
If you have any questions regarding our return policy please email info@peachandmoon.net
 
If you are not entirely satisfied with your purchase, we’re here to help. Please contact us at info@peachandmoon.net or  021 205 5816.